Creating user documents is one thing you must consider when you start establishing your own business. Small companies have recently debuted in the industry. User documents provide proprietors and staff productive and profitable benefits. It also provides you with different options that you could take. That is if you do not have an in-house writing staff.
Creating user documents allow your idle staff to be busy promoting. Your products also get more appealing and useful to your clients and potential customers.
Three Options in Creating User Documents
First, you have to realize that every product demands user documents. This is not an option that you should neglect. It does not only complete the product package. It also enhances the user’s experience with your product. By creating user documents, you allow the consumers to use the product well and with proper care.
Are you selling tomatoes and other organic vegetables? You should observe the process of creating these user documents. Tell them what proper storage must be done to avoid immediate spoilage of the tomatoes, and reduction of their flavors and nutrition value.
If you are selling equipment and cooking tools, you must instruct your customers through creating user documents. Help them figure out how to use a specific tool. With user documents, you also make the product features more usable and beneficial to its users. Include simple tips on the proper handling of a certain tool in order to make it easy to use.
These tips you have written could form the basis of a user manual for the product. The manual should include instructions for care of the product. If you abandon your quest of creating user products, then you will not be able to convince people to buy your offerings. Profits will happen eventually. But the process of completing a sale would be very strenuous without creating user documents.
Creating these documents is important unless you want to make your customers feel bad about our products. Without a guide to inform them, customers will stay confused on how they could get the most from your product. In addition, creating user documents adds great value to the product.
Technical writers or other outside writing services may be an excellent choice. However, there may be downsides to using them.
When there are alterations in the documentation, the company has to re-hire the writer and pay again for his/her fee. Also, there are times when the writer has to attend to other commitments. In that case, then you have to wait or search for a new writer. However, new writer also means new orientation to the company before the project would have to start. This action could be the cause of delays.
An even more horrible thought is that most outside writers use documentation software in creating user documents. This software is not your property. Therefore, you need to spare much time to learn manipulating the software. You may also hire an outside writer who is familiar to the same software.
Creating these documents through your staff is a great way to make them learn and grow in the business. They will also get motivate because of enormous staffing benefits that are readily prepared for them.
In most companies and organizations, staff engages in what we call down-time. By assigning these staff in the team who will create user documents, they get more productive during their down-time. The staff may experience a whole new field that is also conducive for success.
You can give tasks to a staff who may be idle between projects. You can easily trust them because the staff knows the company’s culture, principles, and even his fellow staff. In creating user documents, your staff can use existing company writing tools like your word processor. It also saves time. That’s because the staff does not need to get oriented with the physical aspects of the job. And lastly, you will be able to create another team that is flexible and reliable in completing tasks.
Some of the benefits of creating user documents on your own include the ability to correct errors. You can also update your user document when you update your product. Or for controlling timing and resources.
Also, there is no exact fear in creating user document in electronic form. From your word processor or add-ins, you can publish your User Document as a portable data format (.pdf) file, or as HTML for display on the Internet.